工作机会
>
Taipei

    Technical Customer Support Consultant - Taipei, 台湾 - IDEXX

    IDEXX
    IDEXX Taipei, 台湾

    6天前

    Default job background
    全职
    描述
    Job Description

    PRIMARY DUTIES AND RESPONSIBILITIES:

    • Provides customer technical support for one or more Company products or services, including pet and other animal health care-related products for veterinarians, medical diagnostic and water-testing equipment and other products and services.
    • Support may consist of answering customer questions, explaining products and services, instructing in use of equipment, coordinating and assisting with equipment installations, configuring computer system hardware or software, troubleshooting and repairing system, database or data communication issues, customer order entry and billing or other priorities.
    • Determines customer needs, researches and provides solutions, coordinating with other team members as needed.
    • Ensures ongoing customer satisfaction and continuing strong customer relationships.
    • Supports quality management system and other compliance requirements.

    EDUCATION:

    • High School diploma or equivalent combination of education and experience required. Associate degree (Science/ Biology,/Department of Medicine/Veterinary / Animal Science), bachelor's degree or equivalent preferred.

    REQUIRED SKILLS AND ABILITIES:

    • High-quality customer-facing interpersonal skills, with 23 years experience working with customers and maintaining good customer relationships.
    • Technical record-keeping management skills.
    • Reasoning and analytical skills to resolve issues.
    • Phone skills, with the ability to establish rapport.
    • Attention to detail.
    • Organized with the ability to multi-task.
    • Ability to work independently and as part of a team.
    • Supervisory skills, if a lead position.
    • Communication skills, both verbal and written, including ability to communicate complex technical issues to technical and non-technical users in a professional, positive, friendly and understandable manner.
    • Personal computer skills, including Microsoft Office.

    PHYSICAL DEMANDS:

    • Extensive sitting, phone and computer use.
    • Specific vision abilities required include close vision, color vision, depth perception, and the ability to adjust focus.
    • Hearing acuity sufficient to effectively communicate with customers and Employees via telephone and in person.
    • Ability to communicate verbally on phone and in person.
    • Fluency in the Chinese and English language.
    • Traditional Chinese reading and writing abilities are required.
    • Some travel is required.

    WORK ENVIRONMENT:

    • Laboratory environment with potential biohazards present.
    • Potential for exposure to agents known to cause zoonotic disease in humans and use of potentially hazardous chemicals as defined by the National Hazard Communication Standards. A complete list of such chemicals is available from department supervision.

    LEVELING GUIDE:

    • Has developed specialized skills through job-related training and considerable on-the-job experience.
    • Work typically involves technical skills and/or administrative duties within standard operating procedures and/or scientific methods.
    • Completes work with a limited degree of supervision.
  • Mercer

    Compensation Consulting Anslyst

    1周前

    Mercer Taipei, 台湾 OTHER

    Position Title: Sr. HR Consultant & Project Manager · SUMMARY · A Senior HR Consultant who will be responsible for working closely with clients to understand their specific needs and provide them with expert advice and solutions. This includes developing and implementing employee ...

  • Mercer

    Sr. HR Consultant

    1周前

    Mercer Taipei, 台湾 OTHER

    SUMMARY · A Senior HR Consultant who will be responsible for working closely with clients to understand their specific needs and provide them with expert advice and solutions. This includes developing and implementing employee reward programs, providing expert advice on pay philo ...

  • Mercer

    Consultant - HR Consulting

    1周前

    Mercer Taipei, 台湾 OTHER

    SUMMARY · Under direct supervision analyse clients' financial and compensation data versus market utilising excel modelling skills. Works with colleagues to ensure market data are reasonable and client specifications are met, and complete revisions as necessary. Creates exhibits ...

  • Fyte

    CAD Engineer

    1天前

    Fyte Taipei, 台湾 Permanent

    【工作內容】FrontEnd flow development. · Project support and consultant. · Build/maintain in-house implementation platform. · Develop CAD utility for design automation. · 【需求條件】Familiar with ASIC implementation flow, including synthesis, testing, LEC, STA, P&R. · Familiar with EDA tool ...

  • NTT

    Solutions Architect

    1周前

    NTT Taipei, 台湾 全职

    NTT is a leading global IT solutions and services organisation that brings together people, data and things to create a better and more sustainable future. · In today's 'iNTTerconnected' world, connections matter more now than ever. By bringing together talented people, world-cla ...

  • Kreso Group

    Technical Head

    5天前

    Kreso Group Taipei, 台湾

    [Job Title] · Head of Technical Department · Job Overview · Our Client is a leading solar developer and EPC headquartered in Taipei that finances, constructs, owns and operates solar projects across Taiwan and Japan · Through its one stop services, the team has developed and con ...

  • Philip Morris International

    Senior IT Analyst Consumer

    1周前

    Philip Morris International , Taipei, 台湾 全职

    (Purpose)Sr. IT Analyst Consumer - B2C will interact with management team through multiple discussions and identifying / defining /analysing to build project scope for B2C requirements, and deal with issues that are noticeably different from what has been encountered previously. ...

  • Fyte

    Confidential Search

    4天前

    Fyte Taipei, 台湾 Permanent

    Position: Taiwan Sales Head · Team Management: 4 members · Business: Distribution/Channel Management and Development for Chemical Products. · Target Customers: Machine Tools, Sports Manufacturing, Transportation, Vehicle, Automotive, Industrial Manufacturing. · Key Responsibi ...

  • Richemont

    Cartier Strategic Project Manager_卡地亞策略專案經理

    1周前

    Richemont Taipei, 台湾

    Position Summary · Steer and coordinate key company projects & strategic planning. Oversee projects & strategic action plans through close collaboration with the MD, Exco & project leaders · Facilitate communication between departments. Play a key role to build a transversal and ...

  • MSD

    Medical Science Liaison

    1周前

    MSD Taipei City, 台湾 全职

    Job Requirements · The Opportunity · The Medical Science Liaison (MSL) engages in non-promotional scientific exchange with Scientific Leaders or Key Decision Makers. The position interactions with Scientific Leaders or Key Decision Makers are built on the credibility of the scie ...

  • Taipei European School

    Music Teacher

    6天前

    Taipei European School Taipei, 台湾 全职

    Job Summary · British Primary Section of Taipei European School is looking to appoint an enthusiastic and motivated Music Teacher to join our primary team.Responsibilities · Teachers at Taipei European School make the education of their pupils their first concern, and are account ...

  • Grundfos

    Product Compliance Specialist

    1周前

    Grundfos Taipei, 台湾

    Are you passionate about dealing with products and providing solutions to customers? Are you eager to join a good sales team that collaborates with other departments to exceed customer expectations? Then we have an interesting position in Grundfos · We are a diverse team respon ...

  • TE Connectivity

    Global Trade Compliance Manager

    4天前

    TE Connectivity TAIPEI, 台湾

    At TE, you will unleash your potential working with people from diverse backgrounds and industries to create a safer, sustainable and more connected world. Job Overview · TE Connectivity's Trade Compliance Teams interpret laws, rules, and regulations regarding shipping and prepar ...

  • worldline

    Solutions Consultant

    2周前

    worldline Taipei, 台湾

    This is Worldline · We are the innovators at the heart of the payments technology industry, shaping how the world pays and gets paid. The solutions our people build today power the growth of millions of businesses tomorrow. From your local coffee shop to unicorns and internationa ...

  • Parexel

    Oncology Site Monitor II(FSP)

    1周前

    Parexel Taipei, 台湾 Local Office

    Job DescriptionKey Accountabilities: · Start-up (from site identification through pre-initiation: · Act as Parexel's direct point of contact with assigned sites, accountable for quality and delivery during the start-up phase. · Build relationships with investigators and site staf ...

  • Parexel

    Study Start-Up Manager

    4天前

    Parexel Taipei, 台湾 Local Office

    Key Accountabilities: · Start-up (from site identification through pre-initiation): · Act as Parexel's direct point of contact with assigned sites, accountable for quality and delivery during the start-up phase. · Build relationships with investigators and site staff. · Conduct, ...

  • KLA

    VRS Tech Support Engineer

    4天前

    KLA Taoyuan, 台湾 全职

    Company Overview · KLA is a global leader in diversified electronics for the semiconductor manufacturing ecosystem. Virtually every electronic device in the world is produced using our technologies. No laptop, smartphone, wearable device, voice-controlled gadget, flexible screen ...

  • GE

    Senior Lean Leader

    6天前

    GE Taoyuan City, 台湾 OTHER

    Job Description Summary · The Business Lean Leader is responsible for transforming GE's results through the application of FLIGHT DECK, GE Aerospace's proprietary, lean-based management system. Specifically, the Business Lean Leader will work closely as a partner with the site le ...